WHAT OUR CLIENTS SAY
Discovering LeadershipBefore working with Discovering Leadership, two of the key questions I put to Jeremy and Alyson, in the face of diminishing budgets and increasing workloads, were how will I see an impact on the ‘bottom-line’ and how will staff manage the time commitment amidst all the increasing demands of their day job?
They understood the questions only too well!
Their easy style and combined knowledge of what makes individuals and organisations tick were immediately apparent and they demonstrated a clear picture of the productivity enhancements that had been seen with other clients.
On a personal level, the ability to give and receive open and honest feedback that may not be exactly what you want to hear is an art form. On this basis both Jeremy and Alyson exhibit the characteristics of established artists and instinctively know when to listen and when to comment. I have been particularly impressed with their ability to take teams of staff onto the ‘next level’ and enhance the common understanding and teamwork ethos to improve productivity and performance. This has produced a distinct and measurable benefit both to the individuals and the organisation.
Lancashire District Council Chief Executive
Alyson’s coaching style is great. She quickly builds rapport with you and creates a safe environment for you to work through your issues. I felt really capable of delivering on my solutions, even though these had been things I had been thinking about for years.
Alyson always follows up on her coachees. She is the most natural coach I have ever met, and I would (and do) recommend her where ever I go.
Head of Human Resources, Northampton Borough Council
Throughout the coaching sessions Alyson demonstrated exceptional professionalism, expert knowledge and understanding of the coaching process and role. Alyson was always well prepared and listened attentively, picking up on the messages that are implicit in the conversations rather than explicit.
I would strongly recommend Alyson’s services based on her exceptional professionalism and skill that delivered key outcomes for me.
Director of Customer & Operational Services, Fylde Borough Council
Alyson goes “the extra mile” in trying to ensure that she delivers an excellent service. She has extensive experience in co-ordinating large projects and an encouraging team approach to getting the job done. She has drive and enthusiasm, an engaging nature and has developed a range of people management skills throughout her career.
Director of Human Resources, Lancashire County Council
Jeremy GommJeremy’s coaching support unlocked my potential as a leader as I developed and applied the skills required to lead a senior management team.
He facilitated my change in role by discussing significant proposals and plans I had developed and strengthening them with new tools and techniques, (either tried and tested theory or by way of illustrating with practical experience).
Significantly, the 360 degree feedback I received from reporting managers recognised and valued the change in my approach to leadership.
Regional General Manager, British Waterways
Prior to initiating the team coaching programme, the individual team members were largely working in isolation. Poor communication was evident across functions.
Through the programme the team established and owned a set of clear behaviours that were then cascaded through their teams. The feedback from the reports to the functional manager confirmed that the programme had benefited the business unit as a whole, particularly with respect to open communication.
General Manager, Public Sector, North West
Jeremy was non-judgmental with regards to the overall goal I wished to achieve. He got me to be honest with myself - a lot of personal reflection takes place post the session and if the session is run well, that is what should happen. Jeremy kept each session focused and timely.
His thought provoking questioning allowed me to come to a self actualisation of the what, why and how I was going to achieve my goal.
He created a “Can Do” approach to achieving success.
Regional Director, Coors
One of the most important aspects of ensuring that colleagues embraced the idea of new ways of working was the tackling of their misapprehension, misunderstanding and preconceived ideas of what this actually meant to them.
Jeremy facilitated our first meeting, allowing people to express their fears in an open and neutral environment. He was able to see all sides of the issues raised and, by encouraging 'letting off steam‘, he discovered the true nature of colleagues’ fears and worries. He categorised these and we assigned groups of colleagues to tackle these issues and resolve them.
We have moved on from a feeling of apprehension to one of excitement. Jeremy's help was invaluable.
Customer Service Manager, Public Sector, Warrington